I was banned about a month ago from Graal Classic, right? This hadn’t been my first ban. I’ve been banned several times, mostly on Classic but sometimes other places, too, like Era.
But I did nothing in breach of any damn rules to even get that ban. I was just banned for “inappropriate behavior” for a week. What did I do? I had a goodbye message in my house, status, and name because I’m a really depressed person and I wanted to go and off myself. I come online later, because I hadn’t done anything to myself yet, and I’m banned. Weird. Didn’t know that being suicidal is against the rules. Thanks, admins.
Anyway, as you see, it’s a stupid ban. A false ban. Oh, but wait; this isn’t the first time they’ve done this to me. That’s right folks, I’ve had these idiotic bans before. One time, I was asleep and I went idle on Graal because I fell asleep with Graal turned on. I woke up banned, pretty sure again, for “inappropriate behavior”. Wow, awesome. Also been banned while talking to others in general or logging in and doing nothing wrong. Sometimes when I’m banned my friend in Georgia, USA (I live in Canada) gets banned, too, because we’ve been one eachothers accounts and vice versa (sometimes her bans carry to me) because I’ve bought her gralats and done things for her and we just did it for fun. Oh and neither of us did anything wrong, again (or maybe she did but I have no confirmation). And in this situation, both of us are banned, too.
Anyway, I send in a stupid support ticket on support.toonslab.com of course, asking for my ban to be removed and expressing my salt about this because they’ve done so much crap to me I’m just completely fed up with them.
I mean, I’ve been playing since the start of 2013 and I’ve spent over $2000 CAD so why wouldn’t I be pissed if the developers and admins of my semi-favorite game are abusing me?
They replied with this: https://imgur.com/a/5irhS
I mean, wow, heh. You gotta admire these morons, right? Pricks.
So I wait… and look, it’s February 5th. I log onto Graal on a new account I’ve made to talk to my friends on there while I’m banned and oh my gosh, would you look at this? I have a ban for 2100+ hours?! I log onto my main account and see that the hours have been added onto there, aswell. So, in a nutshell, I’ve received a ban, in a ban, in a ban. You can all agree this is COMPLETELY unjust because I was ALREADY banned, so how could I possibly do ANYTHING wrong to extend the time? The answer is simple: I didn’t. I mean, I sent this support ticket a few days ago to them but that’s no reason to ban me for three months for “multiple bans” when I’m currently banned for that reason which was unjust to begin with.
This was in the ticket that I had wrote:
"I still honestly don’t even understand why you developers choose to harass me.
Yes, you harass me, or maybe it’s the admins doing.
Half of my bans are not legitimate ones. Two of them I was asleep and woke up banned for absolutely no reason. Some of them are linked to my friend in the USA (I’m in Canada) because we have went on eachothers accounts in the past.
I guess I’m banned for wanting to kill myself? You guys sure are caring and cautious about suicide prevention.
Anyway, I made this ticket asking that you guys get off my back and not harass me any longer because you instantly ban me for the most outrageous reasons if you ever even have any (with no warning. that’s discrimination here, folks.) while hackers and people cyberbullying others can walk around harm-free because you couldn’t care less.
Please unlink me and my friends accounts. It’s stupid that if one of us gets banned we’re both banned. Mine might be linked to more than one but have no idea. **********@gmail.com and ***********@yahoo.com are my other accounts, so you can keep those.
I hope you read this and reply. Thanks, I guess.
Also should remind you I’ve been a loyal player since 2013 and have spent over $2000 CAD on Classic, West, Zone, and Era combined yet I’m still treated like crap even though Graal, with how boring it is, is my favorite game by far."
I’ve already explained why I’m so damn mad at them. And now I’m banned for another three months. I have to miss so much on this game because of them. Because they chose to pick on me like this.
So I NEED help in some sort of way. How do I get them to get off my freakin’ back and put the ban duration back to where it was? You can’t possibly side with them on this. They’re money hungry too, not to mention…
I just want to get back on Graal to talk to my friends and hangout with them. But instead I get abused, as if I don’t get that enough from people.
So can someone help me with this? This is absolute bullcrap and needs to be dealt with. I know you may not know me but I hope you can see they’re completely and utterly unfair to me.
Oh, and yeah I had a guild ban that’s been going on for, uh, at least four damn months if I’m right. It happened because I attempted changing my guild name to things like “GP” “Admin” “Helper” “Staff” because I’ve always wanted to be an Admin on Graal and knew I’d never be one so I wanted to make a guild designed to help people with the game. For that, I get banned for a day twice and a guild ban. “Game disruption”? Oh screw off.
They ignore 9 out of 10 support tickets I send in. I really need help and would appreciate it. I’d love to be back on Classic ASAP. Thank you for reading this, and have a good day/night.